IVE – Dental

WHAT OUR IVE CAN DO FOR YOU

Tasks of an IVE Dental Assistant

Insurance

Access portals and call insurance companies to submit and update claims, follow up on aging reports, check EOBs, get insurance breakdowns, and check insurance payments.

Appointments / Scheduling

Scheduling and rescheduling appointments for patients, as well as checking unscheduled appointments.

Posting Payments/ Billing

Process billings, post online and electronic payments, and send final billing statements.

Patient Intake

Greeting patients and collecting necessary information from them, such as payments, insurance, consent forms, and other vital information.

Answering and making calls

Making calls to follow up on patient appointments and recalls, as well as returning patients' queries through calls and emails.

Periodontal Charting

Scribing, taking notes, and entering measurements gathered during probing.

Admin Task

Helps manage various paperwork and handle clerical duties.

Data Entry

Encode and enter procedures, patient bills, and patient documents into your EMR.

WHY HIRE A VIRTUAL DENTAL ASSISTANT

Enhance Your Dental Office

Get a full-time dental assistant through our services without worrying about payroll taxes, benefits, or holiday pay. Our available IVE agents ensure that no employee has to sacrifice their holiday. With a large pool of talented agents, we can accommodate your clinic's Practice Management Software and tasks. Join us to embrace technological innovation.

1M +

Hours Deployed

100 +

Dental Clinics

100k +

Patients Served

NO Employee Benefits
NO Payroll Taxes
NO Holiday Pay
Always Available
Huge Talent Pool
Innovative WOW Factor
Low Cost Monthly Rate

START YOUR FREE TRIAL NOW

MORE INFO

Frequently Asked Questions

How can the IVE access my computer and software?

Your IVE can gain access to your office computer and Dental Software using a remote access software.

How can we interact with the IVE?

Your robot comes with a built-in tablet where you can see your IVE. It has a microphone and speaker so that your IVE can converse with you, your staff, and your patients. Your agent will also have an email and local mobile number that you can call or text.

Will I be working with a different IVE each time ?

Once you have chosen your IVE, you’ll work solely with that agent and they’ll work solely with your clinic.

Can I change my IVE dental assistant?

Yes! We understand that compatibility can sometimes be an issue, so we always give our doctors the option to meet with other IVEs in case their current one is not to their liking.

Can it move around the office?

Yes. The robot has wheels and is remotely controlled by the IVE.

How about the safety of health information and data privacy?

All of our IVE dental assistants have HIPAA training certificates and are subject to the Data Privacy Act of 2012 in the Philippines. This act protects people who are impacted in the United States while also holding Filipino citizens responsible for their actions.

How do I set up the robot in my office?

Working with us means you won't have to worry about setting up and configuring the robot in your office. Our tech support team will personally visit you to set up the robot.

How does the IVE answer and make phone calls on behalf of our clinic?

Our tech support team will work with you and your service provider to integrate our agent into your call tree.

How long does the battery last?

On a full charge, it can last up to 5 hours.

How do I charge it ?

Being fully autonomous, you won’t have to worry about checking for low battery or lugging the heavy device to the charger. Our agents are able to monitor their battery level and will lead the robot to its charger once it has a low battery. It will take 2 hours to fully charge from zero.