Marcel

IVE - Dental Assistant

Introduction

Hi there! I have experience working as Customer Service Representative and as a General Virtual Assistant. I enjoy helping people, solving problems, and making sure everything is organized and running smoothly. I am good at talking to people, working under pressure, and paying attention to details. I am a fast learner, always ready to help, and I work with a positive attitude.

Work Experience

Remote

Virtual Assistant-Virtual Training CPR

RMS COLLECT PHILS., INC. (IQOR)

Subject Matter Expert

RMS COLLECT PHILS., INC. (IQOR)

Customer Service Representative and Technical Support Representative

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Has a working knowledge in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Interest

I enjoy learning new things and constantly look for more efficient ways to complete my tasks. In my free time, I enjoy listening to music and watching movies.

Motto

Life is not about finding yourself. Life is about creating yourself.